File 012 · Cancellation & Refund
Cancelling and refunds, in writing.
How to stop paying, when you get your money back and how long it takes. Payments are processed by Razorpay, or by Google Play in the Android app; the merchant is Adamanture Private Limited.
Last updated: October 2026 · Written by humans, checked against the code.
§ 01 · Cancelling
Stop any time.
- Auto-renew is optional. Turn it off any time in Settings → Subscription in the Windows app (or in the web version, which is being retired, while it lasts). No further charges are made, and you keep access to the end of the period you have already paid for.
- In the Android app, the subscription is bought through Google Play, and you manage and cancel it in Google Play (the app links to the page). You keep access to the end of the period you have already paid for. Google Play sends the receipts and renewal reminders for these payments.
- One-time payments never renew, so there is nothing to cancel.
- We email you before each automatic renewal: 3 days before a monthly one, and 30 days and again 7 days before a yearly one. The first month or year is paid when you turn auto-renew on, so its first automatic charge is a renewal too. Our billing email comes from billing@adamanture.com (Adamanture Private Limited), and replies go to support@adamanture.com. Razorpay also emails you about auto-renew.
§ 02 · Refunds
When you get money back.
| Situation | What we do |
|---|---|
| An auto-renew payment, including the first one when you turn it on | A full refund if you ask within 7 days of the payment, once per account. Ask in the app (Settings → Subscription) or by email. The refund also turns auto-renew off and ends that period's access immediately. Further refund requests go to support and are decided case by case. |
| A payment made through Google Play, in the Android app | Refunded through Google Play: you can ask Google Play for a refund yourself within 48 hours of the payment. After that, contact us at support@adamanture.com from the address you signed up with, with the date and amount, and we decide case by case. Whichever way a Google Play payment is refunded, the unused time that payment bought is taken back. The in-app refund and the once-per-account refund above apply to Razorpay payments only. |
| A one-time payment | Not refunded for a change of mind. Every account starts with 30 free days, so you can try Unlike Mail first. |
| A duplicate or wrong charge | Always refunded in full. |
| We fail to provide the service | Refunded in full or pro rata, at our discretion. |
| You delete your account | Auto-renew is cancelled, including a Google Play subscription. Time you have already paid for is not refunded. |
§ 03 · Getting Paid Back
How a refund reaches you.
Razorpay refunds go back to the original payment method, in the original currency (rupees or US dollars). They reach you in 5–7 working days. A Google Play refund goes back to the payment method you paid Google Play with, on Google's timeline.
§ 04 · Asking
How to ask for one.
For a Razorpay payment, ask in the app (Settings → Subscription in the Windows app), or email support@adamanture.com from the address you signed up with, with the date and amount of the charge. A human reads it; see Contact Us for how fast we reply.